Focusena (“we,” “I,” or “us”), a business registered in California, respects your privacy. This policy explains what information we collect through focusena.com and how we use and protect it.

1. Information we collect

• Information you give us: name, email address, phone number, and any details you share through contact forms, inquiry forms, seminar registrations, or coaching intake.
• Quiz or tool responses: answers you submit to self-reflection tools. [State whether responses are stored or only processed in your browser.]
• Automatically collected information: IP address, browser type, device type, pages visited, and similar data collected through cookies and analytics tools [e.g., Google Analytics].
• Payment information: processed by a third-party payment provider [e.g., Stripe, PayPal]. We do not store full card numbers.

2. How we use your information

• To respond to inquiries and provide coaching services and seminars
• To schedule sessions, send reminders, and process payments
• To send newsletters or updates, only if you opt in (you can unsubscribe anytime)
• To improve our website and services
• To prevent spam and fraud, and to meet legal obligations

3. Coaching confidentiality

Information you share in coaching is kept confidential in line with the International Coaching Federation Code of Ethics. Exceptions include your written consent, a legal requirement (such as a court order), or a serious risk of harm to you or others. Coaching is not a healthcare service, and we are not a HIPAA-covered entity.

4. Sharing your information

We do not sell your personal information. We share it only with service providers who help us run the business (website host, email platform, scheduling and payment tools, analytics), and only as needed to perform those services. We may also disclose information if required by law.

5. Cookies and tracking

We use cookies and similar technologies to operate the site and understand how it is used. You can control cookies through your browser settings. [If you use analytics, describe how visitors can opt out.] Some browsers send “Do Not Track” signals. [State how your site responds, or that it does not currently respond to them.]

6. Your California privacy rights

If you are a California resident, you may have the right to know what personal information we collect and how it is used, request a copy of it, request correction or deletion of it, opt out of the sale or sharing of personal information (we do not sell or share it), and not be discriminated against for exercising these rights. To make a request, email [email]. We will verify your identity before responding, generally within 45 days.

7. Data retention and security

We keep information only as long as needed for the purposes above or as required by law. We use reasonable safeguards to protect your information, but no online system is completely secure.

8. Children’s privacy

Our services are intended for adults 18 and older. We do not knowingly collect information from anyone under 18. [Adjust if you work with anyone under 18, as that requires parental consent provisions.]

9. Changes to this policy

We may update this policy from time to time. The “Last updated” date shows when it last changed.

10. Contact

Focusena, info@focusena.com